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As with most services, there are different levels of service you can get from a moving company. Some people feel more comfortable packing their own belongings, while others want the mover to do all the work. Check with the companies you're considering using to see what their policies are. Most movers won't guarantee items that you pack yourself. If you decide to pack your own things, your moving company can often provide boxes and packing materials. Some people like to take a picture of each room before packing it, and tape the picture to the outside of the box, so when they get to their new place they'll know exactly what's in the box.